Sales & Customer Support Specialist

Location: Cyprus (office-based, with customer visits)
Employment Type: Full-time
Start Date: As soon as possible
Experience Level: Entry level – recent graduates and juniors are strongly encouraged to apply

ABOUT STAVRAS
STAVRAS is based in Cyprus and Greece with a global presence, providing advanced
technology, services, and turnkey solutions for the aquaculture industry. We have established a
strong reputation for delivering outstanding projects and demonstrating a solid commitment to our
customers, making us one of the most trusted companies for finding suitable solutions. Our
mission is to support our clients in achieving optimum productivity and profitability while
adhering to the highest environmental and quality standards and to enhance the efficiency and
sustainability of aquaculture practices worldwide.

OUR MAIN SERVICES
Recirculating Aquaculture Systems (RAS)
We provide design, engineering, and installation of advanced RAS, with expertise in water
circulation, filtration, disinfection, oxygenation, and automation to ensure optimal water quality
and sustainable production.
Comprehensive Equipment Solutions
We deliver complete solutions for aquaculture operations, including technical installation and
ongoing after-sales support to ensure seamless functioning.
Quality Feed Supply & Technical Support
As a premier distributor of high-quality feeds, we ensure the health and growth of fish and shrimp
while providing technical assistance tailored to our clients’ needs.
Amberjack Farming Consultancy
Leveraging our extensive knowledge, we guide clients through all stages of Amberjack farming,
including broodstock management, fry production, production system design, and staff training.

JOB DESCRIPTION
STAVRAS is looking for a motivated Sales & Customer Support Specialist to join our team in
Cyprus. This is an office-based, client-facing role focused on customer service, sales, and
administration. It does not involve hands-on installation or engineering work.
Working alongside our senior engineers, you will be the first point of contact for our customers:
handling enquiries and orders, preparing quotations, supporting sales of our feeds and equipment,
and visiting clients to understand their needs and coordinate technical support. This entry-level
role is an excellent opportunity for recent graduates who enjoy working with people and want to
build a career in the aquaculture industry. Full training on our products and services will be
provided.
Saint Marina 7, Paralimni 5288, Cyprus, E: info@stavrasaquatic.com, http://www.stavrasaquatic.com

POSITION REQUIREMENTS
• Act as the first point of contact for customers by phone, email, and in person, handling
enquiries professionally and promptly.
• Prepare quotations, process orders, and follow up on deliveries and payments.
• Support sales activities for our feeds, equipment, and RAS solutions, including identifying
new customers and maintaining strong relationships with existing ones.
• Visit customers’ farms and facilities to understand their needs, collect information, and
coordinate technical support with our engineering team.
• Manage day-to-day administration, including customer records, invoicing support,
documentation, and filing.
• Coordinate with suppliers and logistics partners on orders, stock availability, and shipments.
• Assist in the preparation of marketing materials, presentations, and participation in trade
shows and events.
• Keep sales and customer records up to date and help prepare simple reports.
• Proficiency in written (Microsoft Office suite) and oral communication skills (face-to-face,
telephone & public speaking).
• Willingness to travel within Cyprus and occasionally abroad for customer visits and events.

QUALIFICATIONS
• Bachelor’s or Master’s degree (completed or about to be completed) in any of the following
areas: Aquaculture, Biology, Marine Biology, Business Administration, Marketing, or a
related field.
• No prior professional experience required – recent graduates are encouraged to apply.
Experience in customer service, sales, or office administration is an advantage.
• Interest in aquaculture and a willingness to learn about our technical products and services.
• Languages: Fluent in Greek and English (written and spoken).
• Driving license.
• EU citizenship and valid European passport (mandatory).

PERSONALITY AND ATTRIBUTES
• Excellent communication and interpersonal skills, with a friendly and professional manner.
• Customer-focused attitude and a genuine interest in helping clients.
• Strong organisational skills and attention to detail.
• Ability to manage several tasks at once and work to deadlines.
• Eagerness to learn and openness to feedback and guidance.
• Ability to work independently and as part of a team.
• Passion for sustainability and the aquaculture industry.

BENEFITS
• A competitive salary and benefits package.
• Structured training on our products, services, and sales processes.
• Direct contact with customers and partners across the aquaculture industry.
Saint Marina 7, Paralimni 5288, Cyprus, E: info@stavrasaquatic.com, http://www.stavrasaquatic.com

• Extensive opportunities for professional development and career advancement within our
rapidly growing company.
• A supportive and innovative work environment.

HOW TO APPLY
Please send your cover letter and Curriculum Vitae (CV) to info@stavrasaquatic.com with
Subject Title: Sales & Customer Support Specialist
Recent graduates: feel free to include any internships, part-time jobs, or academic projects that
show your communication or customer service skills.
StavRAS Aquatic Solutions is an equal-opportunity employer committed to fostering a diverse
and inclusive workplace.